ADA Service Animals

Service Animals in Lodging Properties By Justin Bragiel, General Counsel Hospitality businesses are seeing an increase in guests requesting accommodation for services animals, and members continue to contact us with questions regarding allowing dogs in lodging...
2020 Short Course Recap

2020 Short Course Recap

The 75th Annual Short Course and the 14th Annual Advanced Short Course hosted the “superstars” of our industry from January 6–10, 2020, at the Conrad N. Hilton College of Hotel & Restaurant Management in Houston. This one-of a-kind, all-in-one hospitality training...
The Importance of Hotel Reputation Management

The Importance of Hotel Reputation Management

Hotel reputation management is important for all hotels, especially the management of your online reputation.  How travelers perceive, rate, review, share and search for information about your establishment directly affects the success of your hotel. We’ll...
Plano – The Land of Plenty

Plano – The Land of Plenty

Plano Arts District. Photo: David Downs Plano beckons both leisure and business travelers with a rich assortment of attractions, hotels and more! This North Texas City is the Place to Eat, Stay, Shop, Play and Meet Plano, Texas is truly the land of plenty. Blending...
Common Record Retention Time Periods

Common Record Retention Time Periods

Updated 2019 How long do I need to keep this file? It is a common question we receive. Even in the era of electronic records, it is good practice to establish a policy of how long documents should be retained. This guide covers the most common records that hoteliers...
THLA Launches Property Listing Admin Tool for Members

THLA Launches Property Listing Admin Tool for Members

THLA has been developing our own Property Listing tool to give our Members direct control over their listing on THLA’s website. This admin feature will allow you to access your account at any time through your THLA Member Portal where you can:...
THLA Receives Award of Excellence from ISHA

THLA Receives Award of Excellence from ISHA

ISHA, the International Society of Hotel Associations, bestowed the Award of Excellence in Member Programs to THLA for its ongoing program with BEST Training to prevent human trafficking. The Awards were announced at the ISHA Winter Conference 2019in the Kimpton Hotel...

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