Category: Blog

Common Record Retention Time Periods

March, 28 2022

Even in the era of electronic records, it is good practice to establish a policy of how long documents should be retained. This guide covers the most common records that hoteliers keep.

Hotels 2022 – Spotty Recovery or Roaring Rebound?

February, 24 2022

Some forecasters predict travelers’ wanting to make up for lost time, others predict a more spotty recovery.

The Hotel Occupancy Tax “Permanent Resident” Exemption

February, 24 2022

There are often questions about whether the permanent resident exemption to the state and local hotel occupancy tax applies to a given situation, and at what point in time the… Read more »

Alternative Accommodations

January, 27 2022

The characteristics of lodging is changing. Read about alternative accommodations.

Hotel Industry Trends 2022

December, 29 2021

The pandemic affected the hospitality and travel industries more than most an compelled them to innovate and adapt. See top trends for 2022

Common Record Retention Time Periods

December, 21 2021

It is a common question we receive. Even in the era of electronic records, it is good practice to establish a policy of how long documents should be retained. This guide covers the most common records that hoteliers keep.

Personalized and Purposeful Experiences

November, 29 2021

Data trends confirm over 80% of consumers prefer brands offering them personalized experiences.

In the post-pandemic environment, travelers seek informed and purposeful experiences. 
Personalization is not a perk, it’s expected.

Video Stories for Hotels

October, 27 2021

Video offers hotels a great opportunity to immerse their guests in their individual stories and to showcase their amenities through their website.