Category: Blog
Common Record Retention Time Periods
December, 21 2021It is a common question we receive. Even in the era of electronic records, it is good practice to establish a policy of how long documents should be retained. This guide covers the most common records that hoteliers keep.
10 Lessons from a Texas Tourism & Hospitality Legend: Larry Woods
November, 30 2021
Personalized and Purposeful Experiences
November, 29 2021Data trends confirm over 80% of consumers prefer brands offering them personalized experiences.
In the post-pandemic environment, travelers seek informed and purposeful experiences.
Personalization is not a perk, it’s expected.
Video Stories for Hotels
October, 27 2021Video offers hotels a great opportunity to immerse their guests in their individual stories and to showcase their amenities through their website.
The Third Legislative Session Ended with a Big Win for the Texas Lodging Industry
October, 27 2021We are pleased to report that in Section 2 of SB 8, the Texas Legislature appropriated $180 million in federal American Rescue Plan Act (ARPA) funds to the Governor’s office… Read more »
12 Tips for Hotel Marketing During the Holidays
October, 27 2021As travel and economic conditions continue to recover from the global pandemic, this holiday season presents opportunities for hotels to capitalize on what has traditionally been the most lucrative time… Read more »
Eco-Friendly Travel
September, 30 2021Eco-friendly hotels are expected now
Hotels and resorts have been going green for years, but what used to be a trend is now an expectation for eco-friendly travelers.
Sustainable hospitality does less harm to the environment, lowers costs, and garners goodwill from guests.
THLA proposes bylaws amendment
September, 15 2021THLA proposes bylaws amendment Texas Hotel & Lodging Association’s board of directors and THLA members in attendance will consider and vote on a minor amendment to the THLA bylaws at… Read more »
The Benefits of Contactless Check-in
August, 31 2021Even before the Covid pandemic, contactless check-in was a valued feature for travelers.
Contactless check-in and communication allow hotels to adhere to socially distanced travel requirements, minimize touchpoints, increase staff efficiencies, enhance guest services, and offer greater opportunities for targeted marketing to guests.
Contactless check-in consistently ranks at the top of customer satisfaction surveys.
Grants available for EV Charging Stations- Deadline Approaching
August, 27 2021We are excited to inform you about a state and federal grant/tax credit opportunity for hotels that are interested in installing “charging stations” for electric vehicles. Electric Vehicles (EV’s) are… Read more »