Category: Blog

Hotel Industry Trends 2022

December, 29 2021

The pandemic affect the hospitality and travel businesses more than most an compelled the entire industry to innovate and adapt. See top trends for 2022

Common Record Retention Time Periods

December, 21 2021

Updated 2021 How long do I need to keep this file? It is a common question we receive. Even in the era of electronic records, it is good practice to… Read more »

10 Lessons from a Texas Tourism & Hospitality Legend: Larry Woods

November, 30 2021

Larry Woods is a 54-year veteran of the tourism and hospitality industry. He began his career at the age of 13 on the San Antonio River Walk as a boat… Read more »

Personalized and Purposeful Experiences

November, 29 2021

Travelers stick with brands that ‘get’ them. Data trends confirm over 80% of consumers prefer brands offering them personalized experiences. In the post-pandemic environment, travelers seek informed and purposeful experiences. … Read more »

Video Stories for Hotels

October, 27 2021

Video offers hotels a great opportunity to immerse their guests in their individual stories and to showcase their amenities through their website.  Research shows that videos on social media platforms… Read more »

The Third Legislative Session Ended with a Big Win for the Texas Lodging Industry

October, 27 2021

We are pleased to report that in Section 2 of SB 8, the Texas Legislature appropriated $180 million in federal American Rescue Plan Act (ARPA) funds to the Governor’s office… Read more »

12 Tips for Hotel Marketing During the Holidays

October, 27 2021

As travel and economic conditions continue to recover from the global pandemic, this holiday season presents opportunities for hotels to capitalize on what has traditionally been the most lucrative time… Read more »

Eco-Friendly Travel

September, 30 2021

Hotels and resorts have been going green for years, but what used to be a trend is now an expectation for eco-friendly travelers.  Sustainable hospitality does less harm to the… Read more »

THLA proposes bylaws amendment

September, 15 2021

THLA proposes bylaws amendment Texas Hotel & Lodging Association’s board of directors and THLA members in attendance will consider and vote on a minor amendment to the THLA bylaws at… Read more »

The Benefits of Contactless Check-in

August, 31 2021

Even before the Covid pandemic, contactless check-in was a valued feature for travelers.  Contactless check-in and communication allow hotels to adhere to socially distanced travel requirements, minimize touchpoints, increase staff… Read more »