Click here for telephone and website contact information for hotel brands with hotels located in Texas.
Updated: August 27, 2020
Hurricane Laura update: Hurricane Laura came ashore in Southeast Texas overnight Wednesday and in the early morning hours of Thursday. Laura’s eye came ashore just east of the Texas/Louisiana border, and then quickly headed north.
This storm caused substantial wind damage in far-eastern Texas and southern Louisiana.
Local evacuations were ordered for these areas of Southeast Texas.
Texas has seen an increase in demand for hotel rooms from individuals seeking shelter, particularly as congregate shelters operate at reduced capacity due to COVID concerns.
Room pricing: Price gouging laws that affect all retail businesses, including hotels, are immediately effective upon the declaration of an emergency. Please review our guide on room pricing during a disaster to ensure you are compliant with Texas state laws on point. No hotel should be charging a rate that is higher than what they typically and historically have charged during a non-emergency at full or rising occupancy levels. Be sure your yield management room pricing system does not price rooms above historic levels.
Emergency shelter for those needing financial assistance: As of this time, the American Red Cross is providing limited emergency sheltering for individuals in need. If you need emergency assistance obtaining a place to stay, please visit this American Red Cross page.
FEMA’s temporary housing assistance program: As of this time (4:00 pm on Wednesday) FEMA has NOT activated the emergency lodging assistance (ELA) network. If this situation changes, we will immediately send additional updates with instructions on how to participate in the program and process guests through the ELA system. However, you do not need to wait for FEMA to enroll your hotel. If your property wishes to participate in the ELA program, you can and should update your hotel’s information on this website now.
Hotel occupancy taxes: As of this time (4:00 pm on Wednesday), hotel occupancy taxes have NOT been exempted for hurricane evacuees. Please follow standard hotel occupancy tax collection procedures unless you hear differently from the State of Texas and/or THLA.
THLA contact information: THLA staff will be available to assist Texas hotel operators after hours if needed:
- THLA Office: 512-474-2996; email@example.com
- Scott Joslove, THLA President and CEO and senior attorney: 512-565-5292 (mobile)
- Justin Bragiel, THLA General Counsel: 512-417-6185 (mobile)
- Nilesh “Neil” Patel, THLA Associate General Counsel: 210-885-1513 (mobile)