Guest Safety: After Las Vegas Shooting

Guest Safety: After Las Vegas Shooting

Dear Hoteliers: Our thoughts and prayers are with the families of the victims of this tragic shooting in Las Vegas.  As an industry, no issue is more important to us than safety and security.  Our hotel brands have been proactive in their preparation for every...
Securing Your Payments Processing – Heartland

Securing Your Payments Processing – Heartland

October marks the two-year anniversary of the U.S. migration to EMV smart-chip enabled payment technology. Despite the fact that the migration was accompanied by a card-present fraud liability shift to the party using the least secure technology, Visa reports that...
Suspension of State and Local Hotel Occupancy Taxes

Suspension of State and Local Hotel Occupancy Taxes

Updated 9/22/2017 Governor Abbott extended the state and local hotel occupancy tax exemption for guests affected by Hurricane Harvey through October 23rd.  Note that FEMA is continuing to pay hotel occupancy taxes through the CLC system. Governor Abbott temporarily...

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