Category: Short Course Q&A
Texas Hotel & Lodging Association Virtual Short Course
February, 26 2021THLA Virtual Interactive Webinar Series: Best of THLA Short Course Topic One: Sales and Marketing by Cindy Novotny Tuesday, April 27th: 2:00 P.M. – 3:30 P.M. THLA is excited to… Read more »
2020 Short Course Recap
January, 30 2020The 75th Annual Short Course and the 14th Annual Advanced Short Course hosted the “superstars” of our industry from January 6–10, 2020, at the Conrad N. Hilton College of Hotel… Read more »
Short Course 2019 – Friday’s Class Materials
January, 2 2019Friday’s Agenda Rock Star Employees – Mel Kleiman Final exam – Good Luck! Evaluations – Friday 2019 Short Course Home
Short Course 2019 – Thursday’s Class Materials
January, 2 2019Thursday’s Agenda Accounting – Agnes DeFranco Conflict Resolution – Juan Madera Hotel Law – Scott Joslove Positive Leadership – Steve Barth Evaluations – Thursday Short Course Home
Short Course 2019 – Wednesday’s Class Materials
January, 2 2019Wednesday’s Agenda Customer Service – Doug Horn Diverse Communication – Dawson Madera Power & Influence – Jeanna Abbott The Balancing Act – Dr. Marc Clark Evaluations – Wednesday Short… Read more »
Short Course 2019 – Tuesday’s Class Materials
January, 2 2019Tuesday’s Agenda Employment Law – Justin Bragiel Food & Beverage – Garvin O’Neil Housekeeping – Cathy Cheatham Revenue Management – Steve Cunningham Evaluations – Tuesday Short Course Home
Short Course 2019 – Monday’s Class Materials
January, 2 2019Monday’s Agenda Breck Hamrock Bio Dennis Reynolds Bio Fernando Cuellar Bio Going Beyond the Brand – Karen McCullough Sales-Marketing, Cindy Novotny Will Tarrant Bio Sweating the Small Stuff – Will… Read more »
Short Course 2019 – Maps, Aquarium Info, and Code of Conduct
January, 2 20192019 Short Course Code of Conduct Hilton University of Houston Floor Plan Rice Village Map 2019 Downtown Aquarium Info: The Downtown Aquarium is located at 410 Bagby Street, Houston, TX 77002.… Read more »
Short Course 2019 – Student Materials Homepage
January, 2 20192019 Short Course Students – Click on the links below to access the materials and information Full Agenda Maps, Aquarium Info, and Code of Conduct Monday’s class materials Tuesday’s class… Read more »