Category: Blog
Hotel Industry Trends 2022
December, 29 2021The pandemic affected the hospitality and travel industries more than most an compelled them to innovate and adapt. See top trends for 2022
Common Record Retention Time Periods
December, 21 2021It is a common question we receive. Even in the era of electronic records, it is good practice to establish a policy of how long documents should be retained. This guide covers the most common records that hoteliers keep.
10 Lessons from a Texas Tourism & Hospitality Legend: Larry Woods
November, 30 2021
Personalized and Purposeful Experiences
November, 29 2021Data trends confirm over 80% of consumers prefer brands offering them personalized experiences.
In the post-pandemic environment, travelers seek informed and purposeful experiences.
Personalization is not a perk, it’s expected.
Video Stories for Hotels
October, 27 2021Video offers hotels a great opportunity to immerse their guests in their individual stories and to showcase their amenities through their website.
12 Tips for Hotel Marketing During the Holidays
October, 27 2021
Eco-Friendly Travel
September, 30 2021Eco-friendly hotels are expected now
Hotels and resorts have been going green for years, but what used to be a trend is now an expectation for eco-friendly travelers.
Sustainable hospitality does less harm to the environment, lowers costs, and garners goodwill from guests.
THLA proposes bylaws amendment
September, 15 2021THLA proposes bylaws amendment Texas Hotel & Lodging Association’s board of directors and THLA members in attendance will consider and vote on a minor amendment to the THLA bylaws at… Read more »
The Benefits of Contactless Check-in
August, 31 2021Even before the Covid pandemic, contactless check-in was a valued feature for travelers.
Contactless check-in and communication allow hotels to adhere to socially distanced travel requirements, minimize touchpoints, increase staff efficiencies, enhance guest services, and offer greater opportunities for targeted marketing to guests.
Contactless check-in consistently ranks at the top of customer satisfaction surveys.