October 22, 2018
Today, the City of Austin issued a city-wide boil water notice after flooding overwhelmed the City’s water treatment capacity.
Hotels should take precautions to ensure guest safety is maintained. Be sure to provide bottled water for guests to use, disable and properly sanitize ice machines until the order has been lifted, and undertake proper food handling procedures.
THLA has compiled the following resources for the Austin hotel industry.
- Here is a link to Austin’s water utility webpage to get updates on the notice.
- We have created a sample letter to provide to guests explaining the boil water notice.
- The Texas Restaurant Association created this guide for food establishments to properly respond to the boil water notice.
If your hotel has any questions, THLA has resources available for you. Contact a THLA attorney at 512-474-2996.