Updated June 4, 2020

The American hotel industry released national protocols for industry-wide hotel cleaning and safety standards in response to COVID-19.

The initiative, referred to as “Safe Stay,” is focused on enhanced hotel cleaning practices, social interactions, and workplace protocols, while ensuring transparency for guests.

Importantly, the Safe Stay protocol is based on guidance from the Safe Stay Advisory Council, comprised of hotel industry leaders representing all segments of the hotel industry, including the top 25 hotel brands, ownership groups, and hotel management companies.

The protocols are laid out in four areas: employee and guest health, employees’ responsibilities, cleaning products and protocols, and physical distancing.

This initiative represents a new level of focus and transparency for an industry already built on cleanliness. Hotels have always had rigorous standards for cleaning and safety. With Safe Stay, we are enhancing these standards to boost consumer confidence and doing so in accordance with guidance issued by public health authorities, including the Centers for Disease Control (CDC).

Download the Safe Stay initiative here.

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