Privacy Policy and Terms of Use

We respect and are committed to protecting your privacy. We may receive and store any information you enter on our Web site or give us in any other way. We may also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone. The purpose of this privacy policy is to set out the principles governing our use of personal information that we may obtain about you. By using the websites, or by registering as a user of the services that we provide, you agree to this use. We ask you to read this privacy policy carefully. Any dispute which may arise over privacy will be subject to this policy, the data protection notice (if any) incorporated into this website and the provisions of Texas law. We may change our privacy policy from time to time. We therefore ask you to check it occasionally to ensure that you are aware of the most recent version that will apply each time you access this website.

Personal information collection and use

We collect personally identifiable data, such as your name or email address, when it is submitted to us at this website or in requesting login credentials for access to the secure areas of this website. The companies we contract with may use this information to comply with your request for information or a service, or as otherwise disclosed to you when you submit your information. From time to time, we may refer to that information to better understand your needs and how we can improve our services. We may use that information to contact you. We will not otherwise transfer the personally identifiable information you provide at this website to any third party unless otherwise disclosed to you.

Non-personal information collection and use

In common with many commercial organizations, we monitor the use of this website by collecting aggregate information. We may automatically collect non-personal information about you such as the type of internet browsers you use, the pages you visit or the website which directed you to our site. You cannot be identified from this information and it is used only to assist us in providing an effective service on this website.

Use of cookies

Cookies are small files which are sent to your web browser and stored on your computer’s hard drive. This website uses ‘session cookies’ – temporary cookies that remain in your browser until you leave the website. These allow you to carry information across our site without having to re-enter it; it also enables us to analyze web traffic and improve our online services. They cannot be used to identify you. This website also uses ‘persistent cookies’ – cookies that remain in your browser until you delete them. You may set your web browser to notify you of cookie placement requests or to decline cookies completely. You can delete the files that contain cookies; those files are stored as part of your internet browser.

Children under the age of 18

This website is not intended or designed to attract children under the age of 18. We do not knowingly collect personally identifiable data from or about any person under the age of 18. If you are under 18 years old and wish to ask a question or use this site in any way which requires you to submit your personal information, please get your parent or guardian to do so on your behalf.

Refund Policy

Because we are a membership organization, we do not regularly or systematically process refunds. All refunds are conducted solely at our discretion. If you are unhappy with your membership, or dissatisfied with any product or service we offer, please contact at us 512-474-2996 and we will work with you on your concern.

Security of your personal data

We have implemented technologies and policies with the objective of protecting your privacy from unauthorized access and improper use and will update these measures as appropriate as new technologies become available.
If you have any questions about our privacy policy, please email us at .

Antitrust Compliance Statement

View our Antitrust Compliance Statement here.

Intellectual Property

By uploading or submitting a file or other content or by making a comment, you represent and warrant to us that (1) doing so does not violate or infringe anyone else’s rights; and (2) you created the file or other content you are uploading, or otherwise have sufficient intellectual property rights to upload the material consistent with these terms. With regard to any file or content you submit or upload to the public portions of our site, you grant Texas Hotel & Lodging Association a non-exclusive, royalty-free, perpetual, irrevocable worldwide license (with sublicense and assignment rights) to use, to display online and in any present or future media, to create derivative works of, to allow downloads of, and/or distribute any such file or content.

NOTICES OF CLAIMED COPYRIGHT INFRINGEMENT (OR OTHER TYPES OF INFRINGEMENT)

If you see anything on our site that you believe infringes your copyright rights, you may notify our Digital Millennium Copyright Act (“DMCA”) agent by sending the following information:

Identification of the copyrighted work or works claimed to have been infringed. IMPORTANT: you must have a registered copyright for the work, or at least have filed with the Copyright Office (http://www.copyright.gov/eco/) an application to register a copyright for the work. DMCA notifications based on unregistered works are not valid.

Identification of the material on our servers that is claimed to be infringing and that is to be removed, including the URL or other information to enable us to locate the material.

A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by you as copyright owner, or by your agent, or by law.

A statement that the information in your notice is accurate, and under penalty of perjury, that you are the owner (or authorized to act on behalf of the owner) of the exclusive copyright right that is allegedly being infringed.

Your physical or electronic signature, or of someone authorized to act on your behalf.

Instructions on how we may contact you: preferably email, but also address and phone.

Our agent to receive such notifications of claimed infringement is Justin Bragiel:

Texas Hotel & Lodging Association

1701 West Ave., Austin, TX 78701

All contents of this Website are copyrighted: ©2022 Texas Hotel & Lodging Association (THLA). All rights reserved. THLA, Texas Hotel & Lodging Association, the star logo, and all other product or service names or slogans displayed on this Website are registered and/or common law trademarks of Texas Hotel & Lodging Association, and may not be copied, imitated or used, in whole or in part, without the prior written permission of THLA or the applicable trademark holder. In addition, the look and feel of this Website, including all page headers, custom graphics, button icons and scripts, is the service mark, trademark and/or trade dress of THLA and may not be copied, imitated or used, in whole or in part, without the prior written permission of THLA. All other trademarks, registered trademarks, product names and company names or logos mentioned in this Website are the property of their respective owners. Reference to any products, services, processes or other information, by trade name, trademark, manufacturer, supplier or otherwise does not constitute or imply endorsement, sponsorship or recommendation thereof by THLA.