Guest Safety and Security Resources

Dialing 911 From Hotel Rooms

Make sure your hotel property telephones can reach emergency services directly. DIALING 911 – MAKE SURE YOUR HOTEL PROPERTY TELEPHONES CAN REACH...

Disaster Preparedness

Hurricanes, tornadoes, floods, and more... is your property ready if a disaster strikes? Hurricanes, floods, terrorist acts, and tornadoes are just...

Reducing Premises Liability

It is the phone call every manager or property owner dreads receiving:  a guest slipped and fell at the property, and surely a lawsuit must be...

Steps to Keeping Your Pool Area Safe

While your guests enjoy the pool, make sure you are avoiding potential liability and staying compliant with local, state, and federal law.  Here are...

Texas’s Firearm Policy- Open Carry

With the passage of the new open-carry law, hotels retained the ability to have a policy to restrict a guest's ability to bring a firearm into their...

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