Hurricane Resources for Hotel Guests

Obtaining financial assistance for lodging:  

Are you a storm evacuee in need of financial assistance for lodging?  We suggest contacting the Federal Emergency Management Agency (FEMA ) online or by phone at 800-621-3362.*

Note:  This FEMA phone number is only for use by individuals affected by the disaster.  Hotel employees with questions regarding the emergency lodging assistance program should visit the ELA webpage for more information.

Finding a hotel that accepts FEMA assistance:  

If you already have FEMA lodging assistance and you are looking for available lodging under FEMA’s Transitional Shelter Assistance Program, a list of participating hotels is available on the femaevachotels.com website.  Call the hotel to determine current availability, and be sure to inform the hotel when you call that you are participating in FEMA’s emergency lodging program.

Finding a hotel in general:  

If you are looking for lodging in general, consider using our hotel brand reservation contact list  to find statewide availability.

If lodging accommodations are simply not an available option for you, the Office of the Governor has information on the current status of emergency shelters.  Additionally, consider working with a non-governmental organization such as the American Red Cross. Texas hotels donate hundreds of hotel room-nights to charitable groups, and these groups may be able to assist you.