Hurricane Preparedness for Hotels 2024

NOAA Predicts an Active Hurricane Season for 2024

Named storm Image credit: NOAA

The 2024 Atlantic hurricane season officially begins June 1st and ends on November 30, with the strongest storms predicted for September.

You’ve probably heard on the news, NOAA predicts an 85% chance of an above-normal season forecasting 17 to 25 total named storms, with 8 to 13 of those forecast to become hurricanes (winds 74mph or higher) and 4 to 7 of those, to become major hurricanes.

The active state of the El Niño, and the warmer-than-average sea surface temperatures in the Atlantic are key ingredients for hurricane formation giving forecasters 70% confidence in these ranges,

In other words, this season is shaping up to be a doozy. Coastal areas should be prepared.

Hotels often provide shelter from the storm in a crisis and a safe haven for evacuees, just as many Texas hotels did after Hurricane Harvey in 2017. For this upcoming summer storm season, COVID-19 precautions also continue to be encouraged.

During hurricane season, you should regularly monitor your preparedness, from ensuring sufficient emergency supplies are maintained, training staff, updating insurance policies, and more.

See our general recommendations below:

• Communications – Make sure to have a command center that includes plans for and means of communication with both staff and guests, including backups for cell and phone service outages. Prepare flyers for guests on safety procedures such as staying inside or off and away from balconies.

• Responsibilities – Emergency staff should clearly understand their responsibilities, from Hurricane Watch to Warnings to outside communications with government emergency operations such as FEMA.

• Checklist – Make sure you have an action checklist prepared before the storm season begins. That list should include items such as securing outside equipment and preparing windows, rooms, and facilities to prevent injury.

• Inventory – Review your inventory of all emergency supplies and equipment.

• Evacuation – Be prepared with a guest evacuation plan. Also, prepare vital hotel documents and equipment for possible evacuation. Arrange for any possible transportation needs in advance.

• Housekeeping – Pull drapes, move furniture, have plenty of blankets on hand, and fill bathtubs with water.

• Kitchen – Plan food storage for perishables and prepare for accommodating guests and evacuees.

• Engineering – Secure facility, turn off water, gas, and electricity as necessary, obtain additional fuel for portable generators, and check portable generators and electrical service at a predetermined time.

• Recreational Activities – Consider ways to keep guests, especially those with children, occupied during a possible prolonged event.

• Pets – Many evacuees may also seek shelter with their pets. Consider a plan to accommodate guests’ or evacuees’ fur families. 

• Security – Consider positioning security at exits. Utilize security cameras for monitoring the event and for guest and staff safety.

• Sales: Notify incoming groups and guests with reservations of hurricane status, notify all tour operators and receptive operators, and notify your area convention & visitors bureau (CVB).

• Keep a log – Maintain records of activities for accounting, insurance, and liability issues.

• Pre-loss risk assessment – Perform a risk assessment before the event to be prepared for the high costs of repairs.

• Insurance Coverage – Contact your insurance provider who should provide you with a checklist of things they suggest to minimize the risk of property damage property or other potential losses.

When a disaster such as a major hurricane affects Texas, Texas Hotel & Lodging Association steps into the role of providing important, timely, and helpful information to hotel operators, local, state, and federal governmental agencies, the traveling public, and the news media.

We send alerts and update our website with the latest, most timely crisis information. See THLA’s full emergency operations activity here.

References:

http://www.hotelnewsnow.com/Articles/57870/Hoteliers-offer-best-practices-to-weather-hurricanes