Category: Short Course Q&A

Texas Hotel & Lodging Association 76th Annual Short Course

February, 26 2021

THLA Virtual Interactive Webinar Series: Best of THLA Short Course Topic One: Sales and Marketing by Cindy Novotny Tuesday, April 27th: 2:00 P.M. – 3:30 P.M. THLA is excited to… Read more »

2020 Short Course Recap

January, 30 2020

The 75th Annual Short Course and the 14th Annual Advanced Short Course hosted the “superstars” of our industry from January 6–10, 2020, at the Conrad N. Hilton College of Hotel… Read more »

Short Course Alumni – Meet Josie Randolph

March, 27 2019

Love What You Do Josie Randolph has lived in Houston all her life. She loves to travel but she loves to come home. “Houston is such a beautiful city, and… Read more »

Short Course 2019 – Friday’s Class Materials

January, 2 2019

Friday’s Agenda Rock Star Employees – Mel Kleiman Final exam – Good Luck! Evaluations – Friday   2019 Short Course Home

Short Course 2019 – Thursday’s Class Materials

January, 2 2019

Thursday’s Agenda Accounting – Agnes DeFranco Conflict Resolution – Juan Madera Hotel Law – Scott Joslove Positive Leadership – Steve Barth Evaluations – Thursday   Short Course Home

Short Course 2019 – Wednesday’s Class Materials

January, 2 2019

Wednesday’s Agenda Customer Service – Doug Horn Diverse Communication – Dawson Madera Power & Influence – Jeanna Abbott The Balancing Act – Dr. Marc Clark Evaluations – Wednesday   Short… Read more »

Short Course 2019 – Tuesday’s Class Materials

January, 2 2019

Tuesday’s Agenda Employment Law – Justin Bragiel Food & Beverage – Garvin O’Neil Housekeeping – Cathy Cheatham Revenue Management – Steve Cunningham Evaluations – Tuesday   Short Course Home

Short Course 2019 – Monday’s Class Materials

January, 2 2019

Monday’s Agenda Breck Hamrock Bio Dennis Reynolds Bio Fernando Cuellar Bio Going Beyond the Brand – Karen McCullough Sales-Marketing, Cindy Novotny Will Tarrant Bio Sweating the Small Stuff – Will… Read more »

Short Course 2019 – Maps, Aquarium Info, and Code of Conduct

January, 2 2019

2019 Short Course Code of Conduct Hilton University of Houston Floor Plan Rice Village Map 2019 Downtown Aquarium Info:  The Downtown Aquarium is located at 410 Bagby Street, Houston, TX 77002.… Read more »

Short Course 2019 – Student Materials Homepage

January, 2 2019

2019 Short Course Students – Click on the links below to access the materials and information Full Agenda Maps, Aquarium Info, and Code of Conduct Monday’s class materials Tuesday’s class… Read more »