The hotel industry is facing a critical labor shortage, Texas hoteliers should pay close attention to your U.S. mailbox in November for a letter from the U.S. Department of Labor (DOL) regarding the completion of an Occupational Employment Survey (OES).

The OES is used to develop information regarding current and projected employment needs and job opportunities. This data is used in the production of State education and workforce development plans. 

The OES is frequently cited as the most popular labor market information program within Texas and currently, the hospitality industry is NOT listed.

We need your help to identify our industry as a high-level career industry!

This data is used in the production of State education and workforce development plans, and helps identify industries that employ the skills gained by enrollees in career-technical training programs.

It also serves as primary inputs into occupational information systems designed for those who are exploring career opportunities or assisting others in career decision making.

The data is used by workforce investment boards and economic development programs to attract businesses and it provides information on labor availability by the industry as well as wages.

The letter you will receive will explain how to complete the survey, and you can do so online, by email, or by phone.

Include the range of employment opportunities our industry offers and the wage for each position. It is imperative you use the Texas Hospitality occupation template to correctly identify your job titles, job descriptions that include affiliated job codes that is recognized by the TWC.

Notably, this template is LISTED BY HOTEL SEGMENT to ensure correct and consistent data is collected by all agencies with the aligned codes.

The survey must be completed accurately to display the high wage, high career opportunities available in our thriving industry.

Finally, we urge you to update your contact information for your hotel along with your general manager and HR director’s information (email address & contact number) to the email addresses below. This will ensure that TWC has your current property data on file for sending this survey in the future.

QCEW:  QCEW@twc.state.tx.us

OES:  OESinfo@twc.state.tx.us

All of your information provided will remain confidential and will not be shared with any other government agency or third party.

An example of the letter and report can also be viewed below. Feel free to contact us at 512-474-2996 if you have any questions.




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