THLA’s 13th Annual Advanced Short Course
Jan 8, 2019 @ 8:00 am - Jan 9, 2019 @ 5:30 pm
If you’ve attended Short Course in the past and want to learn even more, then our Advanced Short Course is for you. This two-day course is designed as the next step for Short Course attendees. It covers new topics and introduces new speakers to hospitality professionals looking to advance their career.
Attire: Dress is business casual for all class sessions. Jeans, khakis, sport shirts, and tennis shoes are also acceptable.
Hotel Accommodations: Hilton University of Houston Hotel has blocked rooms on a first-come, first-served basis at the rate of $99 single or double, plus 17% tax. Rooms at the Hilton are available by calling directly at 866-327-1161 or using this convenient link:https://www.hilton.com/en/hi/groups/personalized/H/HOUUHHF-THLA-20190106/index.jhtml?WT.mc_id=POG
Be sure to ask for the special group rate for Texas Hotel & Lodging Association Short Course. Guestroom reservations must be made by January 2, 2019 to qualify for the discounted rate.
For more information, please contact Jessica De La Cruz
This year’s topics include:
Group Sales Contracts – Steve Rudner, Attorney at Law, Rudner Law Offices, Dallas
Mastering Your Memory – Craig Krause, Owner, Direct Development Training, Georgetown
Coaching Employees for Improved Performance – Will Tarrant, Service Metrics Group, LLC, Plano
Cultural Intelligence – David Rivera, Ph.D, Associate Professor, Restaurant, Hotel and Institutional Management, Texas Tech University, Lubbock
Reputation Management and Winning Over Challenging Guests – Garvin O’Neil, Professor of Practice, Hospitality and Retail Management, Texas Tech University, Lubbock
Contemporary Issues in Hotel Law – Justin Bragiel, General Counsel, Texas Hotel & Lodging Association, Austin