by Justin Bragiel | Feb 11, 2020 | Blog
Service Animals in Lodging Properties By Justin Bragiel, General Counsel Hospitality businesses are seeing an increase in guests requesting accommodation for services animals, and members continue to contact us with questions regarding allowing dogs in lodging...
by Jessica De La Cruz | Jan 30, 2020 | Short Course Q&A
The 75th Annual Short Course and the 14th Annual Advanced Short Course hosted the “superstars” of our industry from January 6–10, 2020, at the Conrad N. Hilton College of Hotel & Restaurant Management in Houston. This one-of a-kind, all-in-one hospitality training...
by THLA Staff | Jan 30, 2020 | Blog
Hotel reputation management is important for all hotels, especially the management of your online reputation. How travelers perceive, rate, review, share and search for information about your establishment directly affects the success of your hotel. We’ll...
by THLA Staff | Jan 29, 2020 | Getaway
Plano Arts District. Photo: David Downs Plano beckons both leisure and business travelers with a rich assortment of attractions, hotels and more! This North Texas City is the Place to Eat, Stay, Shop, Play and Meet Plano, Texas is truly the land of plenty. Blending...
by Justin Bragiel | Dec 31, 2019 | Blog
Updated 2019 How long do I need to keep this file? It is a common question we receive. Even in the era of electronic records, it is good practice to establish a policy of how long documents should be retained. This guide covers the most common records that hoteliers...
by THLA Staff | Dec 31, 2019 | Blog
As we’ve discussed in a previous article Best Hotel Booking Apps and What Hotels Should Know About Them, hotels need to stay current with all the ways travelers book their lodging. Below is a list of some of the most popular hotel booking sites and what hotels...
by THLA Staff | Dec 27, 2019 | Blog
As travelers jump between desktop, mobile, and apps to plan and book their travels, marketers suggest it’s time for hotels to “embrace the omnichannel shoppers.” Mobile usage is growing in all industries, but the travel industry is one of the fastest-growing. In...
by THLA Staff | Dec 16, 2019 | Blog
THLA has been developing our own Property Listing tool to give our Members direct control over their listing on THLA’s website. This admin feature will allow you to access your account at any time through your THLA Member Portal where you can:...
by THLA Staff | Dec 12, 2019 | Blog
ISHA, the International Society of Hotel Associations, bestowed the Award of Excellence in Member Programs to THLA for its ongoing program with BEST Training to prevent human trafficking. The Awards were announced at the ISHA Winter Conference 2019in the Kimpton Hotel...
by Justin Bragiel | Nov 30, 2019 | Blog
Sales tax. Hotel occupancy tax. Mixed beverage tax. Determining which taxes apply to a particular hotel charge becomes confusing very quickly. Sales tax, hotel tax, and mixed beverage tax can all appear on the same invoice, and both hotel operators and hotel guests...
